Solution Architect (Generalist)

Job Description

About Us We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale.

Purpose of the role The Generalist Solution Architect is responsible for designing end-to-end, integrated technology solutions that address complex business problems across the Group. The role operates as a technology agnostic, delivery focused architecture role, working across multiple domains, platforms, products and programmes, rather than specialising in a single business or technology area. The Solution Architect translates business requirements into coherent, secure, scalable and supportable solution designs, ensuring alignment with enterprise architecture principles while remaining pragmatic and delivery aware. The role is intentionally mobile, moving between initiatives as required, and supporting change across a broad portfolio of programmes and projects. This role operates as part of the OpCo architecture function, accountable for local architecture outcomes and decision making. While aligned to Group Enterprise Architecture strategy, policies and principles, the role retains autonomy to shape and govern OpCo architectural solutions that best meet local business, delivery and regulatory needs.

Key Responsibilities

End to End Solution Design – Design end to end solutions spanning applications, integrations, data, infrastructure, cloud, security and operational considerations. Structure complex business problems into clear solution options, making functional and non functional requirements explicit and traceable. Produce solution designs that are fit for purpose, proportionate and aligned to enterprise standards, without unnecessary complexity.

Multi Domain & Generalist Delivery – Operate across multiple business domains and technology areas, applying solution architecture skills rather than domain specialism. Move flexibly between initiatives, supporting a portfolio of projects and programmes at different stages of delivery. Integrate solutions across new and existing platforms, avoiding siloed or point solution thinking.

Requirements, Design & Assurance – Work with business and delivery teams to ensure requirements are complete, consistent and technically viable. Ensure solution designs meet agreed functional, non functional, security, resilience and operability requirements. Actively manage and govern design deviations during delivery, balancing architectural integrity with practical delivery constraints.

Enterprise Alignment & Governance – Ensure solutions align with enterprise architecture principles, standards and roadmaps, escalating or resolving non compliance where required. Collaborate with enterprise and domain architects to ensure local designs contribute positively to the wider technology landscape. Build appropriate quality and assurance checkpoints into projects to ensure alignment is maintained through implementation.

Delivery & Supplier Engagement – Work closely with delivery teams to support build, test and implementation activities from an architectural perspective. Contribute to testing and solution validation, ensuring intended benefits and outcomes are realised. Engage with suppliers and partners where solutions involve third party products or services, evaluating and assuring their designs and deliverables.

Stakeholder & Business Partnership – Engage confidently with business, technology and delivery stakeholders at all levels. Communicate solution designs clearly, adapting detail and language to suit different audiences. Operate as a trusted partner, balancing user needs, technical integrity, risk and cost.

Technology Scope (Indicative, Not Exhaustive)

• Business and process support systems
• Packaged and bespoke applications
• Integration, APIs and middleware
• Data, reporting and analytics solutions
• Infrastructure, cloud and hosting platforms
• Identity, access and security controls
• Service design, support models and operational readiness

Key Relationships

Internal

• Business stakeholders across multiple functions and operating companies
• Programme and project delivery teams
• Enterprise, domain and technical architects
• IT service, infrastructure and security teams

External

• Strategic suppliers, system integrators and technology partners

Your skills, experience and qualifications

• Degree level education or equivalent professional experience.
• Strong solution architecture capability across multiple technology domains.
• Ability to structure ambiguity into clear, deliverable solution designs.
• Proven stakeholder engagement and influencing skills in complex organisations.
• Clear communication skills, both written and verbal.
• Strong judgement, balancing architectural quality with delivery pragmatism.
• Proven experience operating as a Solution Architect across diverse initiatives.
• Experience designing solutions that span applications, integration, data and infrastructure.
• Experience working across multiple projects and programmes, rather than a single long term domain.
• Exposure to enterprise architecture standards and governance in large organisations.
• Experience working in international or multi operating company environments (desirable).
• Enterprise minded and able to balance strategic thinking with practical judgement.
• Credible, pragmatic and confident operating at senior levels.
• Comfortable working across ambiguity, change and complexity.
• Collaborative, inclusive and outcomes focused.

What we offer

The chance to enjoy a challenging career in an exciting, fast moving environment in a dynamic industry. The opportunity to work in a multi cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses.

We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

IAG Transform is a part of International Airlines Group (IAG). IAG is one of the world’s largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG’s strategy. IAG Transform plays a critical role in driving transformation across IAG and the aviation industry, through expertise and capabilities in procurement, technology, AI, innovation, and transformation. We are based in London, UK, with a presence in Dublin, Madrid, Barcelona and Kraków. With us, your work will create real impact, from everyday improvements to breakthrough change that reshapes the way the world flies.