Medical Receptionist – 24 hours

Administration
West Lothian
July 12, 2026
Permanent
Urgent

Job Description

Overview

The Wood Medical Practice is a busy, friendly and patient-focused medical practice committed to delivering high-quality healthcare to our local community. We are currently seeking a reliable, professional and caring receptionist to join our front of house team.

Responsibilities

  • Answer telephone calls, manage appointment bookings, and handle queries
  • Accurately maintain and work with clinical data and patient records
  • Maintain confidentiality and patient dignity at all times
  • Work well under pressure and within a team environment

Qualifications

  • Excellent IT, communication and organisational skills
  • Confident, courteous and friendly approach to patients, doctors and other team members over the telephone and in person
  • Previous experience working within a busy surgery or hospital environment would be advantageous but is not essential as full training will be given

Benefits

  • Supportive friendly working environment
  • NHS pension scheme
  • Opportunity to make a real difference in patient care

Working Hours

Monday 8am-5pm, Tuesday 8am-12pm, Thursday 1pm-5pm and Friday 8am-5pm

Contract

Contract Type: Permanent

Salary

Salary: Dependant on experience

Location

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