D365 CE Functional Consultant: Customer Journeys & Sales

Job Description

Cognizant is seeking a Dynamics 365 Customer Engagement (CE) Functional Consultant in Edinburgh. This role involves leading requirement gathering workshops, analyzing CRM processes, and supporting solution design for effective Customer Journeys, Sales, and Customer Service.

The ideal candidate will have strong functional knowledge of Dynamics 365, excellent documentation skills, and experience in UAT support. Join us to make an impact on CRM transitions and operations.