First-Line IT Support & Customer Care Advisor (Temp)

Job Description

Join JAM Recruitment Ltd as a Customer Service Advisor in Inverness, working with Capgemini. You’ll be the main contact for customers, providing first-line IT support and handling requests via phone, email, and chat.

The role involves logging enquiries and resolving issues while maintaining high service standards. Strong communication skills, a passion for customer service, and the ability to work under pressure are essential. Full training provided.