Sales Consultant

Consulting & Corporate Strategy
Scotland
July 8, 2026
Permanent
Urgent

Job Description

Reporting to the Sales Manager, the Sales Consultant will play a key part in delivering regional sales performance and supporting the Company in achieving its overall profit and growth targets. This is a customer facing, target driven role requiring a proactive and commercially aware sales professional who is confident working independently while building strong relationships with customers and internal stakeholders.

Responsibilities

  • Achieve sales targets in line with quarterly development and regional objectives
  • Manage a personal sales pipeline, identifying opportunities and risks and escalating as required
  • Act as the main point of contact for customers throughout the home buying journey
  • Present house types, specifications, options and incentives clearly and accurately
  • Negotiate prices and incentives within agreed parameters
  • Maintain accurate and timely CRM records from initial enquiry through to completion
  • Progress sales through exchange and completion, liaising with solicitors, IFAs, estate agents and surveyors
  • Deliver a consistently high standard of customer service and achieve strong customer feedback scores
  • Promote the Cala brand, including site, regional and group strategy
  • Understand and manage Part Exchange and relevant Government or internal incentives
  • Interpret plans and technical drawings and deliver effective home demonstrations
  • Build strong working relationships with site teams and support smooth customer handovers
  • Work closely with Marketing to understand campaigns, trends and target markets
  • Complete required sales, site and market reports accurately and compliantly
  • Support the training and development of new sales team members
  • Maintain show homes, sales areas and stock plots to Cala presentation standards

About You

You will be a confident, customer focused sales professional with a strong understanding of the new homes buying journey. You will balance commercial awareness with exceptional customer care, ensuring compliance, professionalism and a positive brand experience at every stage.

Qualifications

  • Experience in a branded, target driven sales environment (new homes, retail, hospitality or similar)
  • Strong understanding of the end to end sales process
  • Confident use of CRM systems and Microsoft Office
  • Knowledge of relevant legislation and compliance requirements (e.g., Consumer Code, GDPR, AML)
  • Excellent negotiation, influencing and communication skills
  • Highly organised, with strong attention to detail and ability to work under pressure
  • Ability to work independently and collaboratively
  • Proven track record of achieving sales targets and high customer satisfaction
  • Full UK Driving Licence and access to a car
  • Weekend working
  • Knowledge of mortgage products and affordability
  • Experience of using Salesforce

We recognise that a diverse team makes us a stronger and more successful company.

Location

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