Stadium Tour Guide

Job Description

Rangers Football Club, formed in 1872, is one of the world’s longest established and most successful clubs, having won 55 League titles, 34 Scottish Cups, 28 League Cups and the European Cup Winners’ Cup in 1972.

Few clubs can match Rangers for history, heritage, and tradition, and it resides in the top 10 strongest football brands according to the YouGov UK Brand Index.

Playing at the iconic 51,700 seat Ibrox Stadium and benefitting from a world-class 37-acre training facility, the club has been a leading light in Scottish, British and European football for decades.

The club benefits from a famously loyal support and the high volume of season ticket uptake means the club features in the top 19 average attendances in Europe. It is estimated that Rangers has a global fanbase of 4m, half of which are based in the UK.

REPORTING LINE: Club Events Manager

DEPARTMENT: Events

THE ROLE

Rangers Football Club is looking to expand its team of Stadium Tour Guides. You will lead groups of visitors around the famous Ibrox Stadium including the Trophy Room, the Blue Room, and the Dressing Rooms.

Our Stadium Tour Guides promote the values of Rangers F.C. and display the highest standards of customer service.

KEY RESPONSIBILITIES

• Provide a unique and engaging visitor experience.
• Act as an ambassador for Rangers Football Club and Ibrox Stadium.
• Deliver tours in line with company policies and security procedures.
• Ensure implementation of health & safety, safeguarding, welfare and equality policies.
• Ability to offer personal insight and information to enhance tour experience.

THE CANDIDATE

• Confident and able to communicate clearly when presenting in front of groups.
• Prior experience in working in a customer service environment.
• Must be flexible in working hours, including evenings, weekends and holidays.
• Must be reliable and possess a good work ethic.
• Creative and energetic personality with the ability to connect with others.
• Ability to troubleshoot situations.
• Be confident in engaging with supporters of all ages and backgrounds positively and proactively.
• Demonstrate the club’s values regarding equality, diversity and inclusion.

Latest closing date: 6th July 2027

We may close vacancies early where we receive significant numbers of applications, so don’t delay!

EQUALITY & INCLUSION

At Rangers Football Club we are ambitious about diversity and inclusion. If you’ve got the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Rangers Football Club also welcomes applications from suitably qualified members of the armed forces family.

A copy of the club’s Diversity, Equity & Inclusion policy is available upon request.

GENERAL INFORMATION

The candidate must keep up to date with new methods and undertake any necessary internal or external training sessions in accordance with club Policies and Procedures.

Ibrox Stadium150 Edmiston DriveGlasgowG51 2XDUnited Kingdom