Hybrid Lifecycle CRM Specialist: Onboarding & Retention

Job Description

DC Thomson is seeking a CRM Specialist to enhance customer experiences across several digital subscription brands, such as Stylist and The Courier. This hands-on role involves designing and optimising customer journeys, creating data-driven programmes that enhance onboarding and retention.

The ideal candidate will have experience with CRM platforms and a solid understanding of behavioural triggers. This hybrid position requires attendance at the Dundee or Aberdeen offices once a week along with an attractive salary and benefits.