Shop Volunteer (Till & Customer Service – Prestwick)

Job Description

Shop Volunteer (Till & Customer Service – Prestwick)

Our local British Red Cross shop offers a range of activities for volunteers: from sorting stock and preparing donated items for sale to providing excellent customer service to donors and customers. This role is a great place to learn new skills and share existing ones.

We are currently looking for Till and Customer Service volunteers to help us in our shop.

If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.

Till and Customer Service – Typical Activities

• Using the shop till to take payment for items
• Promoting Gift Aid to maximise fundraising potential
• Helping and advising customers
• Undertaking general activities in the shop

No experience is needed. Full training will be provided.

When can I volunteer?

A few hours during the week and weekend, as agreed with the shop manager. There is no minimum commitment or fixed hours; we only ask that you agree on hours you can attend and inform us of any changes.

Interested?

Please click on the apply button and we will be in contact soon.

Diversity

We celebrate diversity and want you to bring your authentic self to the Red Cross. We are committed to creating an inclusive environment and promote kindness. We welcome refugees, asylum seekers, and others currently in the UK.

Health and Safety Statement

We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and discuss any adjustments you may need. Some locations may not be suitable for 15-17 year olds; please get in touch to find a suitable opportunity.

Role Overview

The shop volunteer role includes creating exciting window displays, sorting donations for sale, helping customers on the shop floor, and using the till.

Skills and Experience

• No previous experience required.
• A warm smile and friendly outlook.
• Completion of basic training prior to starting.

Benefits

• Meet new people and be part of a dynamic and inclusive team.
• Gain or pass on retail experience.
• Opportunity to use existing skills or acquire new ones.
• Reasonable pre-agreed travel expenses including training.
• Be part of the world’s largest humanitarian organisation and make a positive difference.