Risk & Governance Case Manager (Financial Crime)

Urgent

Job Description

Position Overview

Financial Crime Risk & Governance Manager – within our Economic Crime Prevention function, you will support consistent, high quality decision making across complex and high risk financial crime cases. You will provide challenge, oversight and guidance to ensure decisions are well evidenced, aligned to policy and meet regulatory expectations, working closely with operational teams, senior leaders, business partners and specialist functions.

Compensation & Working Details

Salary Range: £67,023 – £74,470 per annum.

Locations: Birmingham, Chester, Glasgow, Hove, Leeds, Manchester, Newport, Cardiff, Edinburgh, Halifax.

Hours: Full time – 35 hours per week. Hybrid work style: at least two days (40%) in office each week.

End date for applications: Sunday 12 July 2026.

Key Responsibilities

  • Review and approve high risk customer and case decisions in line with delegated authority frameworks.
  • Assess whether case rationale is clear, evidence based and regulator ready.
  • Provide clear outcomes, including approvals, declines, or approvals with feedback.
  • Ensure decisions align with Financial Crime policies, risk appetite and regulatory standards.
  • Identify trends, gaps and improvement opportunities to strengthen decision quality.
  • Maintain accurate records to support audit and regulatory requirements.
  • Escalate risks, issues and concerns appropriately.
  • Apply a strong risk based approach, focusing scrutiny on higher risk cases.
  • Work closely with Team Managers, QA and technical teams to ensure consistency and alignment.
  • Provide SME guidance and support to operational colleagues.

Essential Qualifications

  • Approximately 4-6 years of experience in Financial Crime (e.g. AML, ODD/KYC, Transaction Monitoring or Investigations).
  • Good understanding of regulatory expectations and financial crime risk frameworks.
  • Proven ability to make sound, risk based decisions in complex scenarios.
  • Strong attention to detail, with the ability to assess written rationale and supporting evidence.
  • Excellent communication skills, particularly in delivering clear and constructive feedback.
  • Ability to work at pace whilst maintaining high quality and control standards.

Desirable Qualifications

  • Experience operating within governance or approval frameworks.
  • Experience coaching or influencing decision making across teams.
  • Exposure to audit, QA or second line oversight environments.

Benefits

  • Generous pension contribution of up to 15%.
  • Annual performance related bonus.
  • Share schemes including free shares.
  • Flexible benefits you can adapt to your lifestyle.
  • 30 days’ holiday, plus bank holidays.
  • Range of wellbeing initiatives and generous parental leave policies.

Location