Customer Care- Inverness High Street

Job Description

Overview

To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings. Please only apply if you are able to meet these requirements.

Responsibilities

• Interact with customers and ensure the dining and customer areas run smoothly.




• Welcome children, hand out balloons, and assist with organizing special events as needed.




• Maintain high standards of cleanliness in the dining area and toilets.




• Establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.




• Contribute to a warm and welcoming atmosphere and support the team in a fast-paced environment.

Qualifications / Skills

• Friendly, welcoming, courteous and helpful behavior, with the ability to work well as part of a team.




• Effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact.




• Ability to maintain high energy levels while working efficiently and productively.

Benefits

• Holiday pay




• Service Awards




• Meal allowance




• Employee discounts from top high street and online brands