Inbound Customer Service Advisor – First Call Resolution

Job Description

Blue Arrow HS in Perth is looking for Customer Contact Inbound Telephony Advisors to enhance their customer service team in a hybrid working environment. The role focuses on ensuring customer queries are resolved effectively, aiming for first call resolution. Candidates should have a call center or customer service background, excellent communication skills, and strong problem-solving abilities.

This is a 12-month temporary assignment offering 37 hours of work per week, with shifts scheduled between 8:30am and 5:30pm. If you’re passionate about customer service and enjoy a fast-paced environment, apply now!