ICT Technician – Hybrid 1st/2nd Line IT Support

Job Description

National Museums Scotland is seeking an enthusiastic ICT Technician to provide centralized technical support. The ideal candidate will offer 1st and 2nd line support, ensuring service reliability across multiple sites while maintaining high-quality user experience.

Responsibilities include support for desktop and cloud services, system uptime, and service desk record maintenance. Applicants should have strong communication skills and a proven track record in ICT support. This position offers a salary of £30,496-£32,743 and hybrid working options.