Brow & Beauty Expert – Glasgow Buchanan Galleries
Job Description
Overview
As a Brow and Beauty Expert, you’ll be instrumental in achieving sales targets and creating exceptional customer experiences.
Responsibilities
- Sales Goals & Targets: Consistently achieve individual retail sales goals, as agreed upon with the counter manager. Focus on building strong customer connections and expertly demonstrating products to drive sales and exceed targets.
- Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
- Teamwork Towards Sales Success: Collaborate with all team members to meet counter and business needs, contributing to overall sales success through shared effort.
- Promotions, Events & Sales Opportunities: Actively support in-store, external, and charity events, leveraging them as opportunities to promote products, engage customers, and boost sales.
- Sales Tracking & Administration: Diligently complete daily and weekly worksheets to track individual sales performance and assist with counter manager administration to optimise sales strategies.
- Hygiene, Housekeeping & Brand Image: Maintain a clean and hygienic counter and displays to uphold brand standards and create an appealing shopping environment that encourages sales.
Qualifications
- Dynamic, enthusiastic, and sales-driven
- Passion for make-up and Retail with a focus on achieving sales targets
- Result-oriented, who likes a challenge and exceeding sales expectations
- Desire to provide a unique customer experience that drives customer loyalty and repeat business
- Flexible availability including weekends, late nights, Bank holidays and holiday periods.
- A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion sales success
Benefits
Benefits of our Brow and Beauty Expert Position:
- Product Discount
- Staff Sale
- New Launch Gratis
- Annual Leave
- Full Training provided
- Refer a friend scheme
- Competitive Commission Scheme
