UK Transfer Agency Lead – Service Delivery & KPIs

Job Description

Citigroup Inc. is seeking a Head of Transfer Agency UK Operations in Edinburgh. This role involves overseeing end-to-end service delivery for transfer agency clients, ensuring KPIs are met and responding to regulatory requirements.

The ideal candidate will have significant experience in Transfer Agency operations and be skilled in process improvement and effective communication. Benefits include a competitive salary, generous leave, and a hybrid working model.