Creche/Soft Play Attendant

Job Description

ABOUT US

Creating amazing customer experiences is what we love to do, but our real passion is having a positive impact on people! Whether they are Team, Customers, Partners, or Local Communities.

We do this through operating our collection of Hotels, Wedding Venues, Restaurants, Bars, Nightclubs, Spa and Health Club. Whether we are hosting someone’s special day, or training our team, our focus is always on how we can continuously make life better through hospitality.

ABOUT THE ROLE

We have a passion for Making Memories in Manorview, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this!

You will be responsible for supervising the Creche/Soft Play facility that we have within our Leisure Department within the Bowfield Hotel and Country Club. You will monitor play activities and other core services for the department whilst maintaining the Health and Safety of the children who attend.

WHAT WILL YOU BE RESPONSIBLE FOR

• Supervise children in a safe and secure environment
• Stop behaviour which could be deemed dangerous
• Respond quickly to emergency situations
• Deliver excellent customer service and resolve customer complaints should they arise
• Devise and participate in children’s fun activities
• Undertake general administrative tasks as required
• This list is not exhaustive and other adhoc tasks may be required as required

ARE YOU THE RIGHT PERSON

At Manorview we have an array of different personalities and think it’s fantastic! We champion individuality and above all else we want our team to express who they are!

You are friendly, welcoming individual that enjoys working with young people. You will be detail orientated and ensure that Safety is maintained for all those in the Soft Play Area.

EXPERIENCE AND SKILLS REQUIRED

• Experience working with Children from the age of 6 months – 12 years of age (Essential)
• Up to date PVG Disclosure (Essential)
• Exceptional attention to detail and ability to manage workload (Essential)
• Excellent communication skills (Essential)
• Ability to work under your own initiative (Essential)

We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.

We make life better for our team by:

• Offering great perks and benefits to be enjoyed by you and your family!
• Sharing our profits with you after 1 year of service
• Giving you free meals, soft drinks and hot drinks on shift
• Listening to our team via surveys and feedback sessions
• Offering free wellbeing services and resources, for help whenever you need it
• Creating great learning and development opportunities to support your career