Tesco Travel Money Advisor
Job Description
Travel Money Advisor – Tesco Travel Money – Dundee (6 month Fixed Term Contract) 16 hours per week £13.50 an hour
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Bureau Manager, you’ll lead a team in one of our busy Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Qualifications
- Passionate people leader who leads from the front, bringing out the best in the team.
- Great communicator with an eye for detail, leaving no stone unturned.
- Experience in driving and delivering revenue, performance and excellence every day.
- Strong retail based background with a passion for great customer service and displaying a positive can do attitude.
Responsibilities
- Lead, support and champion your team to deliver excellence every day.
- Work towards KPI’s and deliver on targets.
- Review data to drive performance and continuous improvement and celebrate success together.
- Ensure the Bureau consistently meets compliance metrics, successfully passes internal audits, and operates to our business standard operating procedures.
- Work in a fast paced environment delivering fantastic customer service, processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Put your training into action and offer expert advice on our products and services.
- Follow company processes and pay attention to detail to keep everything on track.
Benefits
- Optional benefits available – access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: programmes to help with physical, mental, and financial wellness.
- Flexible shifts and voluntary overtime during busy seasons.
- 25 days holiday + bank holidays (prorated).
- Monthly bonus: earn extra when you hit your targets.
- Pension plan with Scottish Widows.
- Career development: access to training, learning pathways, and internal opportunities to grow.
