Deputy Operations Manager – 24/7 Contact Centre Leader

Job Description

ESP Group in Arbroath is seeking a Deputy Operations Manager to oversee the operations of their Contact Centre. This full-time role involves leading a dynamic team while ensuring that business objectives are met efficiently. The ideal candidate will engage with clients, support senior management, and manage HR requirements effectively.

Candidates should have a business-related degree or equivalent experience with strong leadership skills and operational planning expertise. ESP Group values inclusivity and encourages applicants from diverse backgrounds.