Director – Client Data Strategy

June 24, 2026
Urgent

Job Description

Overview

Purpose of the role: To build and maintain systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes, ensuring all data is accurate, accessible and secure.

Accountabilities

Build and maintain data architectures and pipelines enabling reliable data transfer and processing of durable, complete and consistent data. Design and implement data warehouses and data lakes that manage appropriate data volumes and velocity and adhere to required security measures. Develop processing and analysis algorithms fit for intended data complexity and volumes. Collaborate with data scientists to build and deploy machine learning models.

Expectations

Provide expert advice to senior functional management and committees, influence decisions beyond the own function, and contribute to function wide strategic initiatives. Manage resources, budgeting and policy creation for a significant sub function, and ensure policy and regulatory compliance. Act as a principal contact for key clients and external stakeholders, represent the function to senior stakeholders and maintain broad knowledge of industry theories and practices. Exercise management authority to make significant decisions and influence strategic recommendations.

Responsibilities

  • Partner with other business units to create a clean and reliable master data service for key Corporate Client data attributes.
  • Deliver operationally excellent data services that can be rolled out for digital applications which are client facing in a phased manner.
  • Partner with the Chief Data Office to measure and manage the quality of key client data attributes.
  • Partner with the Chief Operating Office to stand up an Operations Capability for managing Client Data.
  • Partner with the Data Modernisation team to deliver high quality Client Data Products that enable broader Analytics and AI use cases.

Key Qualifications & Experience

  • Client Reference / Master Data Management experience in a complex financial services landscape.
  • Master Data Quality and Remediation experience.
  • Experience driving firm wide change using Scaled Agile.
  • Experience providing Operational Data Services to Digital / Client facing channels.
  • Evidence of leveraging AI for Enterprise use cases.
  • Awareness of Data Products and Data Marketplace.

Location