Digital File Management Apprentice

Job Description

Ref 85907 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location 65 Haymarket Terrace, Edinburgh, EH12 5HD Salary £24,279 per annum Closing date 16/07/2026

What will you be doing?

• First point of contact for all queries directed to the File Management team; triage requests and manage escalation accordingly.
• Develop and maintain expertise in 3E, the legal practice management and CRM platform.
• Use Worksite to create new files, enter information accurately and file daily correspondence.
• Respond to file requests from staff and Partners.
• Index and store older files.
• Communicate with colleagues via Microsoft Outlook.

Required skills

• Excellent written and verbal communication skills.
• Excellent organisational skills.
• Ability to prioritise and meet deadlines.

Salary

£24,279 per annum.

Working week

35 hours per week, Monday to Friday, 9am – 5pm.

Benefits

• 4pm birthday finish.
• Extra holidays at Christmas.
• Additional discounts.
• Funding for external training.
• Critical illness protection.
• Life assurance.
• Discounted conveyancing on sales and purchases.
• Discounted eyecare.
• Charity donation through payroll.
• Cycle to work scheme.
• Buy additional leave option.
• CSR days.
• Recruitment finder’s fee.

Future prospects

Successful completion of the apprenticeship may lead to a permanent position with a permanent salary discussed at that time.

Apprenticeship details

This vocational apprenticeship supports your day to day role and, upon completion, awards you a nationally recognised qualification at SCQF Level 6. You will receive a dedicated QA skills coach and a work mentor to help you develop the skills needed for the role and pass your assessments.

If you are interested in starting your career and receiving a work based qualification, you are encouraged to apply.