Account Handler

Sales & Marketing
Scotland
July 5, 2026
Permanent
Urgent

Job Description

The Role

The Account Handler will initially be responsible for providing technical administration support to Account Brokers within the Solicitor’s Professional Indemnity team with a view to taking on client facing and business development responsibilities in future.

Responsibilities

  • Works with senior members of the team to agree key priorities so that they can manage and plan their workload, ensuring that personal and team objectives are achieved.
  • Provide support and assistance to senior colleagues in their interactions with clients, producing brokers and underwriters regarding new business, renewals and mid term changes.
  • Assist in the creation of comprehensive client and broking documents, reports and summaries.
  • Enter data into our trading platform, Sector (and other portals as appropriate) for new quotes, renewals and mid term adjustments.
  • Co ordinate and resolve queries from internal/external parties on behalf of the team, and investigate issues arising in a variety of MI reports.
  • Technical duties: ensuring data completion by the deadline; responding to issues raised regarding data integrity; supporting the credit control team where required; completing payment request forms; completing invoice request forms.

Qualifications

  • Previous experience of working in a client facing environment is desirable.
  • Attention to detail with ability to produce accurate documentation.
  • Prioritisation and organisational skills.
  • Self motivated, able to work independently and use initiative.
  • Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint.
  • Excellent organisational skills.

Benefits

  • A career that you define.
  • We value diversity – there is no one Howden type.

    We are looking for individuals who share our values: bravery to try something new, supporting each other in everyday moments and bigger challenges, and determination to make a positive difference at work and beyond.

  • Reasonable adjustments are available to ensure that our positions align well with your needs; this may include software, IT, office setups, flexible hours or hybrid working arrangements.

Location

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