Complaints Assurance Analyst: Insight & Impact

Job Description

JPMorgan Chase & Co. is looking for a Complaints Assurance Analyst who will strengthen the complaints control environment through assurance work and effective stakeholder engagement. You will analyze complaints and provide data-driven insights to senior stakeholders, helping to enhance customer outcomes.

The ideal candidate should demonstrate strong analytical skills and be adept at creating executive-ready narratives using PowerPoint. Familiarity with data analysis tools such as SQL and Power BI is preferred.