Business Support Apprentice

Other
Lanarkshire
June 24, 2026
Permanent
Urgent

Job Description

Competitive pay Business Support Apprentice

Location: Coatbridge

Contract: Apprentice Fixed Term, Monday to Friday – 8am – 4.30pm

Salary: Offering the nationally agreed apprentice pay rates, plus excellent company benefits. (you will be paid for your normal working hours plus study time)

Training Provider – QA

Start Date – 3 August 2026 (Provisional)

About the role

Mears North Lanarkshire are looking for a motivated and detail oriented Business Support Apprentice to join our team. This is a fantastic opportunity to gain hands on experience in administrative processes, supporting the delivery of critical services within a fast paced environment.

Accountabilities

  • Receiving inbound calls from customers/service users
  • Sending and responding to email communication
  • Logging and investigating repairs
  • Completing assignments – apprenticeship. (2 hours a day provided towards working on assignments). These assignments will be customer service based and will often where possible relate to the work they are currently doing within their job role.

Key Criteria

  • Strong attention to detail and ability to manage multiple tasks.
  • Good organisational skills and the ability to work under pressure.
  • Effective communication skills, both written and verbal.
  • A positive and proactive attitude towards learning and development.
  • Strong IT skills, including Microsoft Office (Excel, Word, Outlook).
  • Willingness to work within a team environment and support colleagues.
  • Be able to establish and maintain good customer/client relationships.
  • Understanding of the functions of Microsoft Office 365 – word, excel, outlook.

Benefits

  • 25 days annual leave plus bank holidays.
  • Annual Mears Fun Day.
  • Chrome book provided – So you can study with the right equipment.
  • Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.

All our roles require candidates to have the right to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Apply below or to discuss your application further; contact: Vickie Rudge ().

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and hold an Endorser Award for the Career Transition Partnership.

Our Values – Customers / Innovation / Teamwork / Responsibility

Location

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