Mobile Support Host

Hospitality & Tourism
Glasgow
June 23, 2026
Permanent
Urgent

Job Description

Mitie – Mobile Support Host

Payrate: £14 per hour

Coverage: Scotland (North region support)

Reporting to: Manager

Nationality: Must be a UK National or able to pass SC Clearance

Role Purpose

The Mobile Support Team Member is a flexible, highly adaptable service professional who provides front of house and workplace support across multiple sites, ensuring a consistent, high quality experience for guests and staff.

Key Responsibilities

  • Act as a confident, professional first point of contact across multiple sites.
  • Deliver outstanding customer service while creating positive and memorable experiences.
  • Adapt quickly to different environments, teams, and client expectations.
  • Build rapport with colleagues and clients, even in short timeframes.
  • Ensure every arrival, interaction and farewell is seamless and professional.
  • Provide front of house support, including visitor management and reception duties.
  • Manage visitor systems and support access processes.
  • Support meeting room setups, events and workplace activities.
  • Conduct floor walks and identify issues requiring attention.
  • Liaise with on site teams, contractors, and service providers.
  • Support mailroom, admin and workplace coordination tasks when required.
  • Maintain consistency in service quality across all sites.
  • Identify and address service gaps quickly and effectively.
  • Support continuous improvement initiatives.
  • Work safely in line with Mitie QHSE policies.
  • Report incidents, risks or near misses promptly.
  • Support emergency procedures and site compliance requirements.
  • Maintain professional presentation and behaviour at all times.

Travel Requirements

  • Required to travel regularly between sites, including occasional overnight stays.
  • Travel across the North region and sometimes as far as Scotland.
  • Confidence and comfort using public transport is essential.

Travel Guidelines

  • Travel within your home city is self funded.
  • Travel beyond your home city: Mitie will cover all additional travel costs and pay for additional travel time beyond a 1 hour standard commute time there and back.

Qualifications

  • Strong communication and organisational skills.
  • Ability to travel regularly between sites.
  • Flexibility with start and finish times.
  • Flexible with locations and working hours.
  • Computer literacy (Outlook, Teams, Word, etc.).
  • Willingness to obtain or hold a valid SIA licence.
  • Willingness to complete and maintain any required site specific clearances.

Benefits / Compensation

  • Guaranteed 16 hours per week plus overtime.
  • Exposure to multiple high profile workplaces and clients.
  • Opportunities to develop skills across different environments.
  • Career progression within Mitie Signature.

Values

  • Trustworthy – integrity and consistency.
  • Helpful – collaboration and going beyond expectations.
  • Spirited – energy, pride and passion.
  • Pioneering – embrace innovation and continuous evolution.

Eligibility

Must be a UK National or possess or be able to obtain SC Clearance.

Location

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