Flexible Hours Team Leader – Customer Service

Job Description

ESP Group in Arbroath is looking for a Team Leader to join their contact center team on a full-time, permanent basis. You will manage a team of Customer Service Advisors, ensuring exceptional service and day-to-day operational success.

Ideal candidates are passionate about customer service, experienced in team leadership, and thrive in a dynamic environment. Extensive training and a supportive work culture are offered, along with flexibility to maintain a work-life balance.