Leasing Associate, 6 month contract

Urgent

Job Description

Moda, The McEwan, is looking for a full time Leasing Associate on a 6 month contract who will be responsible for meeting lease up targets and the ongoing re let of apartments.

You will provide our residents with a positive and memorable leasing experience. Be part of a vibrant, effective and supportive team to ensure you smash your goals and deliver an exceptional level of service to all our residents. Keep reading

THE ROLE

  • First point of contact for leasing administration enquiries
  • Follow up leads, register and understand individuals’ rental requirements matching them to an available apartment
  • Arrange viewings for all enquiries in a timely manner and provide a first class experience tour, engaging all aspects of what Moda, New York Square has to offer in line with brand values
  • Manage tenancy applications from let agreed through to move in, ensuring a follow up process on all applications and that the vetting process is carried out
  • Referencing progression, including liaison with the referencing provider and applicants
  • Ensure accurate recording and processing of customer information, recording feedback for management reporting and use
  • Manage and meet agreed KPI’s set by the Leasing Manager, notifying broadband, utility suppliers and council tax of new and ending tenancies for resident set up
  • Co ordinate inventory production, working closely with the Leasing Manager
  • Escalate any end of tenancy charge disputes to the Leasing Manager
  • Increase revenue through alternative investment streams, parking and facility hire
  • Work closely with the Leasing Manager to report on competitor analysis, resident service reports and headline rent prices
  • Actively drive sales and retention of residents’ service and effective negotiation of tenancy renewals
  • Work collaboratively with the team to develop a ‘best in class’ delivery and operating procedures
  • Consistently deliver the Moda service standards to residents and all visitors to the building

THE IDEAL CANDIDATE

  • Previous experience in residential property (hospitality or private renting sector preferred)
  • Excellent verbal and written communication and persuasion skills
  • Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm
  • Pro active, able to use initiative to enhance the reputation of the building and think outside of the box to increase business revenue
  • Professional presentation, confident and outgoing in nature
  • Well organised, ability to multitask, problem solve and work well under pressure
  • A strong team player supporting all colleagues when required and confident to put forward suggestions and ideas
  • Well organised, ability to problem solve, prioritise and work under pressure with great decision making skills
  • Experienced in working to targets with attention to detail, understanding the importance of achieving deadlines and ensuring quality output
  • Great understanding of the city, its people, culture and social scene

BE MORE YOU

As part of the Moda family you’ll have access to a whole host of added benefits including:

  • Birthdays off work
  • Discounts on leading global brands
  • Regular health checks and access to subsidised mental health and wellness services

Send us a copy of your CV with a supporting statement on how you meet the knowledge, experience and skill set to

Think you’re up for the challenge and want to show us what you’re made of? Send us a copy of your CV and why you want to join Moda.

Location