Payroll Senior

Job Description

To manage a varied and complex client payroll portfolio ensuring excellent customer care.

To assist the Payroll Manager in the effective delivery of Payroll Team objectives and topromote the operation of the Payroll department.

Duties to include:

1.To process weekly, monthly and annual payroll and pension schemes, includingcomplex and large payrolls, accurately and to the highest standards, includinginputting wages information, producing payslips and reports for employers,uploading pension files and submitting information to HMRC.

2.To prepare reports and information as required (internal and external).

3.To be the first point of contact for clients and respond in a timely, clear and concisemanner to all payroll enquiries.

4.To support the manager in ensuring that the Payroll team provide the highest levelof customer care and service.

5.To open and close both payroll and pension schemes with the relevant bodies.

6. To liaise with third parties such as HMRC and pension providers.

7.To carry out all work efficiently with a recovery of at least 95%.

8.To ensure that client data, information and records are secure and updated at alltimes.

9.To ensure that you keep yourself and the team informed of technical updates andchanges in legislation through reading technical updates and papers.

10.To assist with training junior members of staff to ensure all work and any relevantdocuments are prepared accurately and in accordance with relevant legislation.

11.To ensure there is clear communication with your line manager and other teammembers on work being carried out.

12.To help your line manager identify ways to improve and develop the departmentand improve efficiencies.

13.To plan, manage and prioritise your own workflow, budgets and productivity toensure targets and deadlines are met.

14.To provide assistance, support and training where needed to the team on technicalissues.

15.To represent the business when required to ensure positive links, relations andnetworks.

16.To show a commitment to equality, diversity, and inclusion (EDI).

17.To undertake personal development necessary to ensure effective performance inthe role.

18.To participate in relevant and appropriate training and development as required.

19.To demonstrate the David Allen values of ambition, professionalism, knowledge,integrity, and respect in the work you do and during your appointment.

Skill Requirements

Education / Qualifications

GCSE Maths at grades A -C (9-4) or equivalent.

Vocational qualification e.g. Chartered Institute of Payroll Professionals

CIPP Level 3; Institute of Accountants & Bookkeepers or equivalent.

Skills/ Knowledge/ Experience

Minimum one year experience in payroll processing with a variety of payrollin terms of size and complexity.

Some experience processing third party payroll with a client portfolio.

Some specialist technical knowledge relating to the statutory andregulatory compliance requirements.

Some experience working with Iris software.

Proficiency in general IT skills, particularly in Microsoft Excel, Word andOutlook.

Highly numerate with ability to analyse large amounts of financial data andidentify errors.

Awareness of GDPR requirements and experience in operating systems tomanage the confidentiality and security of sensitive information andpersonal data.

Ability to build positive relationships with a passion for outstandingcustomer service.

Ability to work accurately at speed with high levels of care and attentionto detail.

Excellent written and verbal communication skills with all stakeholders.

Ability to manage time and prioritize work effectively with demandingdeadlines to deliver against targets.

Ability and confidence to secure new business and develop clientrelationships.

Ability to quickly assimilate a client’s needs in relation to approach and thepresentation of technical advice.

Personal Behaviours & Qualities

Ability to work well in a team, understanding group objectives, and how tocontribute to them and add value.

Ability and confidence to work independently and to make decisionsappropriately without escalation.

High standards of personal work including a strong sense of confidentiality.

Desire to learn and develop professional skills.

Desire to continually develop and ‘be the best you can be’ on an individual,team and corporate basis – naturally curious.Professional and confident with the ability to respond to challenges in acalm and professional manner.

Ability to demonstrate behaviours and expectations consistent with theDavid Allen values of ambition, professionalism, knowledge, integrity, andrespect.

Ability to travel between offices and to undertake client home visits ifrequired.