Hearing Aid Dispenser

Job Description

Audiologist / Hearing Aid Dispenser

Location: Multi Site Clinical team covering areas like Nairn, Inverness and Keith

Salary: Competitive base salary (circa £35,000 Per Annum, dependent on experience). £5,000 car allowance. Uncapped commission (OTE £85,000-£100,000 Per Annum+)

Who we are looking

We are seeking a qualified and patient-focused Audiologist / Hearing Aid Dispenser to join a well-established, multi-site clinical team. This is a primarily clinic-based role offering the opportunity to deliver high-quality audiological care within a supportive and collaborative environment.

You will take full ownership of the patient journey, from initial assessment through to fitting and long-term aftercare, working closely with optical colleagues and front-of-house teams to deliver a seamless patient experience.

Key Responsibilities

• Conduct comprehensive hearing assessments and diagnostic testing.
• Perform ear examinations and ear health checks.
• Provide hearing aid consultations, fittings, and programming.
• Deliver ongoing aftercare, servicing, and patient rehabilitation.
• Carry out microsuction wax removal (training provided if required).
• Manage clinic diaries and appointment schedules.
• Maintain accurate clinical records and patient documentation.
• Liaise with hearing aid manufacturers and suppliers.
• Support stock management and equipment maintenance.

Patient Journey

• Patients typically enter via an optical screening/referral pathway
• Full ownership of care from:
• Assessment (60 mins)
• Health checks (30 mins)
• Fittings (60 mins)
• Follow-ups (40 mins)
• Supported by an internal marketing function and strong patient flow

Service Offering

• Hearing assessments & screening
• Microsuction wax removal (gold standard)
• Hearing aid consultation & fitting
• Ongoing aftercare and servicing
• Up to 5-year warranties and 60-day guarantee

Hearsmart Appointment

• Combined ear health check and wax removal
• HD visualisation for patient education
• Optional hearing screening

Pricing Structure:

• £70 (both ears)
• £50 (one ear)
• £25 consultation (if no wax present)

Hearing Aid Portfolio:

• Invisible titanium devices
• Rechargeable solutions
• App-connected technology

Price Bands:

• Bronze: £1,495+
• Silver: £2,795+
• Gold: £3,195+
• Platinum: £3,695+

Working Environment

• Clinic-based role across key locations (including Nairn, Inverness, and Keith).
• Part of a wider network of 42 practices and 350 staff.
• Strong collaboration between optical and audiology teams
• Optical teams assist with screening and minor repairs
• Front-of-house manages 80% of administrative workload.

Systems & Equipment

• Otometrics
• Oracle
• NOAH & Optix
• Access to leading hearing aid manufacturers:
• Oticon
• Sonova (Phonak / Unitron)
• Starkey
• Resound

Candidate Requirements

• RHAD qualification or BSc in Audiology.
• Open to both NHS and private sector backgrounds.
• Newly qualified candidates welcome.
• Full UK driving licence.
• Willingness to travel between clinic locations.

Key Competencies

• Strong clinical expertise and attention to detail.
• Patient-first, ethical approach to care.
• Ability to work efficiently in a fast-paced clinic environment.
• Excellent communication and interpersonal skills.
• Collaborative mindset within a multidisciplinary team.

Salary & Benefits Compensation

• Competitive base salary (circa £35,000, dependent on experience).
• £5,000 car allowance.
• Uncapped commission (OTE £85,000-£100,000+).

Benefits

• 34 days annual leave (including bank holidays)
• Enhanced sick pay
• Pension scheme
• Staff discounts:
• 2 fully funded optical vouchers per year
• 6 family vouchers (50% off)
• Hearing aid discounts for staff and family
• Access to employee benefits platform

Additional Information

• Typical working hours: Monday-Friday, 9:00am -17:00pm
• Strong focus on CPD and ongoing training.
• Access to modern equipment and established patient base.
• Structured clinical templates and appointment times.

Culture & Values

• Patient-first care.
• Clinical excellence.
• Continuous professional development.
• Collaborative and supportive team environment.

Ideal candidates will be

• Clinically confident and patient-centric.
• Strong communicators.
• Not sales-driven, with a focus on ethical care.
• Aligned with a modern, professional clinical culture.