Executive Officer

Job Description

Executive Officer (Public Protection Casework)

Company: Brook Street in partnership with the Home Office.

Location: Manchester, Liverpool, Glasgow / Hybrid (60% office, 40% WFH) – fully office based for the first 2 weeks of training.

Pay: £15.53 per hour.

Assignment length: Until March 2027.

Working days/hours: Monday to Friday, 37 hours per week – 9-5 pm for training; after training flexi 10-3 pm.

Responsibilities

• Manage high-risk public protection casework as directed by the Public Protection Officers, ensuring actions align with policies and SOPs.
• Assess and prioritise allocated cases based on business needs and risk level.
• Attend team meetings and wider Public Protection & Safeguarding meetings when required.
• Arrange and participate in case conferences and strategy meetings, providing advice and recording agreed actions.
• Keep the casework tracker/case management system up to date with all actions and decisions.
• Provide timely and accurate information to management, especially when swift responses are needed.
• Liaise with internal teams and external partners (e.g., Social Services, NHS, Police) to gather case information and ensure timely responses.
• Maintain communication with stakeholders to support joint working outcomes, identifying and escalating opportunities to improve processes.
• Line manage AO Admin Support Officers (where applicable) and lead the team to embed public protection principles across operational teams, providing public protection & safeguarding advice and guidance to staff.

Skills & Qualifications

• Knowledge of using IT systems.
• Proven experience in an administrative or secretarial role.
• Good knowledge of data management and record keeping.
• Ability to work efficiently under pressure and meet deadlines.
• Proficiency in MS Office Suite (Word, Excel, Outlook).

Training & Clearance

Training: No annual leave during the first 2 weeks training period – induction for approximately 2-3 days and training for approximately 4-5 days, followed by on job training.

Clearance level: CTC – to be applied for by Brook Street upon a successful application.

Role specific requirements

Must hold a valid passport and have lived in the UK for longer than 3 years. Periods of 6 months or longer spent outside the UK in the last 3 years will not be accepted.

This role requires security clearance that will be processed for you if successful.

Equal Opportunity & Diversity

Brook Street is proud to support the Armed Forces Covenant and guarantees interviews for veterans or spouses/partners of military personnel who meet the essential criteria for the vacancy.

As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street will offer a guaranteed interview with a PSR Sourcer to eligible candidates.

We encourage candidates who identify as a person with a disability, a veteran, or a spouse/partner of military personnel to contact us via the Brook Street website to register their interest. Brook Street is committed to engaging with them.