Remote Customer Complaints Team Lead

Job Description

Teleperformance is seeking a Customer Service Supervisor to lead a team of Complaints Handlers in Glasgow. In this full-time role, you will be responsible for team performance, complaint resolution, and ensuring excellent customer service standards.

The ideal candidate has a background in Financial Services, experience in managing complaints, and outstanding communication skills. An annual salary of £33,000 will be offered. Remote working is available for UK residents only.