Food & Beverage Team Leader

Job Description

Great hospitality is about creating experiences guests remember.At Gretna Green Hotels, our Food & Beverage teams play a huge part in that. From relaxed dining and busy bar services to weddings, celebrations and events, they help create memorable moments for every guest.We’re looking for an F&B Team Leader to help lead service across our hotel operation. You’ll support the team, maintain high standards, and help ensure every shift runs smoothly.

This is a hands on role where you’ll lead from the front during busy services and support the wider hotel operation on shift.

One moment you could be supporting restaurant service. The next, helping manage a busy bar, wedding function or event turnover.

You’ll play a key role in keeping service organised, welcoming and consistent, even during peak periods.

Main Responsibilities

• Leading and supporting the team during service
• Delivering friendly, high quality guest experiences
• Supporting restaurant, bar and event operations
• Handling guest queries confidently and professionally
• Working closely with the kitchen team to keep service flowing
• Supporting stock control, deliveries and cash handling
• Maintaining high standards across service and presentation

What we’re looking for

You may already be a Team Leader or perhaps a strong Supervisor ready to step up.

Most importantly, you’ll:

• Stay calm under pressure
• Lead by example
• Enjoy the pace of hospitality
• Take pride in standards and guest experience
• Feel confident taking responsibility on shift

Experience within hotels, weddings or busy F&B operations would be beneficial.

Why Work with Gretna Green?

• Free on site parking
• Day off for your birthday – Celebrate your day, your way
• 25% staff discount on stays at our hotels
• A leadership role within one of Scotland’s most iconic hospitality destinations
• A varied and fast paced operation

Our values

• Be Kind – Show respect, patience, and warmth to everyone
• Deliver Magic – Maintain high standards, even under pressure
• Be Curious – Ask questions, learn new things, get better every day
• Be Adaptable – Smile when plans change
• Think Like a Landowner – Take pride in and care for your environment

Ready to BE PART OF OUR TEAM?

No two shifts here are ever quite the same.

If you’re looking for a role where you can build confidence, develop your leadership skills and be part of a team delivering memorable guest experiences, we’d love to hear from you.

Location: Gretna Green Hotels
Hours: Full Time – 40 hours per week (5 7 days including weekends & holidays)
Salary: Competitive, depending on experience and skills
To Apply: Email your CV to emailprotected