Remote Customer Success Manager – Grow Retention & Upsell

Job Description

Drams Software, based in Scotland, is seeking a Customer Success Manager who will play a pivotal role in driving customer satisfaction and retention. This remote position requires building strong relationships with customers to ensure they maximize the value from our software solutions.

The ideal candidate will have over 5 years of experience in account management, preferably in technical software, and will work closely with various teams to enhance customer experiences. Attractive benefits include a competitive salary and numerous perks.