First-Line IT Support & Onboarding Assistant

Job Description

CHAP Group is seeking a motivated Helpdesk Assistant to provide first-line technical support on a temporary 6-month contract. The role involves resolving IT issues, maintaining records, and facilitating communication between users and the IT team.

Key tasks include troubleshooting hardware/software issues, assisting users, and coordinating office moves. Ideal candidates will have familiarity with Windows, Microsoft 365, and strong communication skills.