Paraplanner (Solihull)

Urgent

Job Description

Working closely with advisers across the 7IM group on standard advice cases, while supporting the wider support team with advice queries, training, and client-related support.

Responsibilities

  • Create clear standard advice reports covering new wrappers, pension, ISA and GIA transfers, and investment top-ups, ensuring recommendations are clearly articulated, suitable for the client’s circumstances, and compliant with regulatory and internal quality standards.
  • Carry out detailed research and cashflow modelling using appropriate tools and assumptions to support financial planning recommendations, assess long term sustainability, and clearly demonstrate suitability for the client.
  • Assist with accurate financial calculations, including Capital Gains Tax (CGT) and detailed cost comparisons, to support client recommendations and suitability assessments.
  • Provide support and guidance to Level 1 Paraplanners and being prepared to take ownership of Statements of Suitability (SoS), withdrawal and fund switch recommendations when required to ensure workloads are appropriately shared across the team.
  • Ensuring the accuracy, appropriateness, and timely delivery of all client communications, including emails, letters, and reports.
  • Mentor and train Client Service Associates, actively sharing knowledge and best practice to ensure errors are minimised and the highest level of client service is delivered.
  • Manage own workloads, ensuring the best client experience is provided.
  • Ensure advice files are fully compliant and accurately maintained within our Practice Management System (Xplan).
  • Liaise with third party stakeholders such as accountants, lawyers, and service providers where relevant to provide/obtain information for mutual clients.
  • Participate in any projects and relevant business initiatives when required.
  • Complete monthly compliance modules in timely fashion before deadlines.
  • Continually look at ways to enhance operational systems and procedures to maximise efficiencies e.g. Xplan (practice management system).
  • Continually suggesting realistic & appropriate improvements and solutions to problems to your line manager and others across 7im and update/create procedures as and when required.
  • Subscribe to 7IMs declared Mission and Tenets, & to Treating Customers Fairly (TCF) initiatives.
  • Keep ahead of FCA rules and regulatory changes, embedding compliance into daily practice.
  • Ensure the 7IM VPVPs (Vision, Purpose, Values and Personalities) are followed throughout your working practices.
  • Other duties, as reasonably required by the line manager

About You Skills

  • Accuracy and attention to detail
  • Client focussed, delivering a high standard of client service
  • Must be proactive and able to use initiative
  • Excellent written and verbal communication skills.
  • Ability to work with minimum supervision whilst managing multiple and conflicting deadlines.
  • Adaptive to change.
  • Skilled with research tools such as FE Analytics and cashflow modelling.
  • Proficient in Microsoft Word, Excel and ideally have experience of Xplan (or a similar Practice Management System).

Knowledge

  • Experience in report writing is essential.
  • Minimum of 1-2 years’ experience as a Level 1 Paraplanner.
  • Product knowledge of pensions, bonds and other wrappers.
  • Good working knowledge of all Microsoft office applications specifically Excel.

Qualifications

  • Candidates must demonstrate numeracy & literacy skills to at least A level/Higher standard.
  • An industry relevant examination such as CII Level 4 Financial Planning qualification or working towards this is desired.

Location