Digital Support Apprentice

Job Description

Ref 85860 Programme Scotland Business Digital Applications Support SCQF Level 6 Área de interés Digital Systems Working location Newhailes Road, Musselburgh, EH21 6SY Salary £18,500 per annum Closing date 19/06/2026

Sharkey people act with integrity and honesty. We ensure that our people feel valued and supported so they can achieve their goals. We believe that by acting in this way we will always deliver the best results for our clients. We continually strive to be fully responsive to the needs of the people we work for and with. In our experience, the most effective way to do this is to create strong and open relationships. The trust we earn is of vital importance to us and is a key characteristic of how we like to do business.

All of these qualities embody our company’s character and the people who work for us. We take pride in knowing that everything Sharkey does is ‘Built on Character’.

About the role

This role is essential within the construction management team providing project assistance, ensuring efficient operations, and maintaining accurate records including quality documents. The ideal candidate will possess strong organisational skills and a solid understanding of office procedures, contributing to the smooth functioning of our construction projects.

Responsibilities

• Manage and organise project documentation using Adobe, ensuring files are structured, clearly named and easy to access, supporting effective document management and version control.
• Assist in maintaining accurate project records and databases on Microsoft 365, ensuring data is input correctly, regularly updated and stored securely in line with data protection and organisational procedures.
• Coordinate communication through Microsoft Teams between project managers, contractors and clients, ensuring project updates are recorded, shared accurately and accessible within relevant digital systems.
• Utilise the Microsoft Suite at an expert level to prepare reports, summaries and presentations to support project meetings, using digital tools to organise and present information clearly.
• Use Business Central to support financial and operational processes by updating project related records, monitoring job or cost tracking data, and assisting with the accurate recording of transactions to ensure information is reliable and supports business decision making.
• Manage personal & shared inbox on Outlook, ensuring queries and requests are responded to in a timely manner.
• Answer phone calls in a professional and courteous manner, demonstrating strong communication skills and accurately recording and relaying information where required.

Skills you will bring

• Keen attention to detail.
• Willing to be a team player.
• Good people skills and comfortable communicating across the company hierarchy.
• Good IT literacy: working with Microsoft Word, Excel, and SharePoint.
• Excellent organisational abilities to manage multiple tasks effectively.
• Demonstrated phone etiquette for effective communication with clients and stakeholders.

Salary

£18,500 per annum.

Working hours

8:30am – 5pm.

What’s in it for you?

At Sharkey we offer a fantastic benefits package including the following:

• On site parking.
• Supportive team culture with opportunities to grow.
• The chance to be an essential part of a well organised, thriving business.
• Company pension.