Front of House Team Member

Job Description

Join QSRP: where the good growth happens

Chopstix is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O’Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK.

About the position

To work as part of the team, treating each other with dignity, courtesy and respect always ensuring we are all in together to achieve shared goals. To ensure you always deliver the highest quality food, always following the Chopstix recipes, taking pride in maintaining the highest of standards in health, hygiene, safety and cleanliness and being quick to shift when changes or improvements are needed. To put our customers at the centre of everything we do, leading the way by providing an outstanding dining experience, to every customer every time.

What do you bring

Work together as a team, communicate effectively and support each other to accomplish tasks efficiently.

• Welcome and train new and current team members, fostering a positive and inclusive environment.




• Attend team and company meetings, including daily briefings, to stay informed and aligned.




• Provide exceptional customer service by being approachable, friendly, and respectful.




• Assist customers by providing menu guidance, offering recommendations, and consistently upselling.




• Adhere to portion guidelines and maintain a thorough knowledge of the menu to ensure a smooth ordering process.




• Operate tills and systems accurately and efficiently.




• Keep the restaurant stocked and prepared to avoid disappointing customers.




• Maintain cleanliness and safety standards, including clearing tables, changing bins, and cleaning floors, counters, and other surfaces.




• Collaborate with the Kitchen Team to ensure food meets company quality standards.

As an individual you are

A genuine passion for customer service and satisfaction, delivering the highest of standards, working in a busy environment, and working closely with others as part of a team.

• Previous kitchen and food preparation experience would be great but not essential as full training is provided.

Why join us on your journey?

• Contribute to our mission of becoming the market leader in QSR sector




• Plenty of career growth opportunities across all our international headquarters




• Become part of a company where learning and development is in the heart of the culture




• Loads of fun initiatives with your colleagues, many of them focused on giving back to the community




• We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in




• We care about diversity, equity and inclusion and make everyone feel equally welcomed

You also get:

• My Staff Shop




• Staff meal on shift




• 50% Employee Discount




• Pension Scheme

Does this sound exciting? If yes, apply now! Even if you do not meet all the requirements, yet have the right attitude and potential, reach out and let’s talk.

Intrigued, but want to read more about us first?

Sure! Check out these resources to find out more about what we do.

All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.