Supervisor/Senior Sales

Job Description

Job Overview

We are seeking a motivated and experienced Sales Supervisor to join our dynamic team. The ideal candidate will be responsible for leading a team of sales associates, driving sales performance, and ensuring exceptional customer service. This role requires strong leadership skills, a passion for sales, and the ability to motivate others to achieve their targets.

Responsibilities

• Assisting the Store Leader in the operation of our store.
• Oversee daily operations of the sales floor, ensuring a high standard of customer service is maintained.
• Train, mentor, and develop sales associates to enhance their skills and performance.
• Monitor team performance against their goals.
• Conduct regular team briefings to communicate objectives, updates, and motivational strategies.
• Handle customer inquiries and resolve any issues that may arise effectively.
• Maintain inventory levels and ensure product displays are organised and appealing.

Qualifications

• Proven experience in a supervisory or leadership role within a retail or sales environment.
• Strong communication skills with the ability to engage and motivate a team.
• Excellent organisational skills with attention to detail.
• Ability to analyse data and make informed decisions based on findings.
• Proficient in using point-of-sale systems and basic computer applications.
• A customer-focused mindset with a passion for delivering exceptional service.
• Flexibility to work varied hours, including weekends and holidays as required.