Night Team Member (SPACE)
Job Description
About the Role
As a Night Team Member at Space Student Accommodation, you’ll ensure the property operates smoothly overnight. You’ll manage night check ins, conduct the night audit, support breakfast preparation, assist with parcel management, and provide excellent customer service to residents. You’ll also handle emergencies, maintain security, and support events and resident engagement.
4 on 4 off shift pattern, 8pm – 8am
Key Responsibilities
- Night Check-Ins & Audit: Welcome late arrivals and complete the night audit to ensure accurate financial records.
- Parcel Management: Log and ensure parcels are ready for residents to collect.
- Emergency Response: Act as the first responder to emergencies, ensuring safety protocols are followed.
- Resident & Visitor Support: Assist with resident inquiries, manage visitor sign ins, and maintain security.
- Breakfast & Event Support: Help prepare grab and go breakfasts and assist with resident events.
- Property Maintenance: Ensure the property remains clean, secure, and in excellent condition.
Requirements
- Experience in customer service, ideally in student accommodation or hospitality.
- Strong communication and organisational skills.
- Ability to handle emergencies and provide exceptional service.
- Proactive, customer focused, and a team player.
What is in it for you?
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Career development through our Scotsman Steps training programme.
- Refer a Friend Scheme.
The Process
If you think this is the role for you then please apply now and one of our friendly team will be in touch.
