Receptionist

Job Description

ASA Recruitment’s client, a Public Sector organisation in Edinburgh are currently looking to recruit a part time Receptionist, for an initial 2 month contract starting on 11th May 2026 on a rate of £13/hour to £16.78/hour PAYE based on experience. The hours of work are 2:15pm – 5:15pm from 11/05/2025 to 15/05/2026, 11am – 3pm from 18/05/2026 to 22/05/2026 and 2:15pm – 5:15pm from 25/05/2026 to 20/07/2026.

Responsibilities

• Provide dedicated, welcoming front desk customer service.
• Deal with general enquiries by email, or by telephone, and redirect as required.
• Maintain an awareness of security and escape any issues as necessary.
• Maintain the front desk and immediate area in a tidy and presentable state.
• Provide access support to users with disabilities as required.
• Maintain a constant awareness of health and safety at all times and promptly report any issues that arise.
• Provide backup support for general operations when required, including monitoring generic email inboxes and coordinating responses during peak periods.

Essential Skills & Experience

• Either Vocational Qualifications (N/SVQ 3, ONC or equivalent) plus typically at least 1 year’s work experience in a relevant role; or School education to standard grade or equivalent plus typically 2 years’ relevant work experience.
• Good working knowledge of Microsoft Word and Excel, and experience of using email and the internet.
• Strong communication skills.
• Ability to prioritise tasks within a routine.
• Understanding and ability to apply relevant standard procedures, including those governing health and safety.
• Previous experience in a relevant customer service role and an understanding of the key behaviours required to deliver high-quality customer service.

Desirable Skills & Experience

• Previous experience of working in a reception, administrative and/or event capacity would be advantageous.