Barista Brighton

Job Description

Start Something Extraordinary

Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people person, taking pride in giving amazing service experiences. You are customer centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.

Who We’re Looking For

• A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
• A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary
• Passionate about creating delicious coffee and other cafe beverages
• A strong, independent problem solver with proven multi tasking and communication skills
• Someone who is curious, adaptable and always willing to learn
• Comfortable working in a team or independently
• Comfortable maintaining store safety

What you’ll own

• Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
• Work within a world class coffee program using the best coffee equipment (the Eversys cameos and shot masters) and products in the industry to prepare the tastiest drinks
• Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
• Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
• Adhere to Health and Safety Regulations and Food Safety Standards at all times
• Full and complete knowledge and adherence to all product, service and brand training playbooks
• Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base

Requirements

• Experience in the customer service or hospitality industry
• Availability that meets the needs of our cafes
• Part Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
• Full Time: 35 hours per week, 4 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
• Weekend and holiday availability preferred
• You must be authorised to work in the UK