Job Description
Temporary Reception Team Member – Gretna
Location: Gretna Green, Dumfries, DG16 5, United Kingdom, DG16 5HQ
Job ID: 128336
Immediate start available part time hours
Earn up to £12.85 per hour £13.35 night shift rate, plus £1 meals on every shift
This position end date is October 2026 with possible extension.
3 days over 7 includes weekends, Shift patterns are 7am-3pm, 3pm-11pm occasional nights holiday/sickness cover 11pm-7am
Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?
As a Hotel Receptionist at our Welcome Break Days Inn/Ramada hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!)
From smooth check ins and check outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.
This role could be a great fit if you:
- Enjoy delivering friendly, welcoming service and helping people feel at ease
- Can stay calm, organised and professional when it gets busy
- Take pride in getting the details right-bookings, payments, and guest requests
- Like working as part of a supportive team and are happy to learn new systems (full training provided)
What you’ll do as a Hotel Receptionist:
- Welcome guests, manage check ins and check outs, and make sure everyone has what they need for a great stay
- Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
- Follow health & safety and security procedures, complete checks as trained, and elevate guest issues quickly and confidently
What you’ll get as a Hotel Receptionist at Welcome Break:
- £1 meals on every shift
- Immediate start available + overtime if you want it
- 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
- My Welcome Break discounts – savings at hundreds of retailers
- Incentive schemes to reward great performance
- Clear career progression & development opportunities
- Apprenticeship programmes where you can learn and earn at the same time
- Holiday allowance that grows with service
- Cycle to Work scheme
- Free onsite parking
- Uniform provided