Customer Loyalty & Retention Champion

Job Description

GoFibre is looking for a Retention Advisor to join their Customer Loyalty Team in Edinburgh. The role involves engaging with customers to encourage retention, understanding their needs, and providing excellent service. Candidates should have experience in customer retention and a passion for delivering the right solutions. The position offers a dynamic work environment that values teamwork and personal development, with a working pattern of 37.5 hours per week. Benefits include 31 days of holiday, private healthcare, and more.