Debt Support Field Agent – Compassionate Home Visits

Job Description

Octopus Group is looking for a compassionate individual for a field-based role in Edinburgh to conduct home visits, helping customers in debt establish sustainable repayment plans. You will be responsible for delivering outstanding service on visits, engaging with customers to discuss their needs, and managing calls when not on the road. A valid UK driving license and experience in customer service or field roles are essential. The role emphasizes empathy and resilience in challenging situations.