Head Door Steward

Other
Glasgow
May 1, 2026
Permanent
Urgent

Job Description

The Role

We are currently seeking a professional, reliable, and customer-focused Head Door Steward to lead our dynamic team of Security Staff. As Head Door Steward, you will play a key role in maintaining a safe, welcoming, and enjoyable environment for all guests at our venues. You will be the first point of contact for customers, ensuring they are greeted with a friendly and approachable manner, while also managing access and handling any security-related issues.

Role Responsibilities

  • Monitoring and managing crowds and queues
  • Dealing with conflict; restraining and escorting customers off of the premises if required
  • Ensuring the safety of customers and staff at all times
  • Managing the Door Steward Team.

The Person

The ideal candidate will have:

  • A valid SIA Door Supervisor Badge is mandatory for this role.
  • 2 years experience within a similar role would be preferred.
  • Great communication and customer service skills with the ability to diffuse high tension situations.
  • Availability to work shifts, including late nights and weekends at key times during the year.

What We Offer

  • TRONC electronic tips – Our staff keep 100% of tips earned in venues.
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 30% off of food and cinema tickets in all of our venues across Scotland.
  • Hotel and Apartment discounts.
  • Access to Scotsman Perks Benefits Portal.
  • Staff meals on duty.
  • Progression opportunities through our Scotsman Steps programme.
  • Head Office Development Days.
  • Refer a Friend Scheme.

How to Apply

If you are a dedicated and confident individual looking to join a leading hospitality group, apply now and one of our friendly team will be in touch.

Location

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