Applications Support Analyst – Flexible Windows & Cloud

Job Description

Sword Group in Aberdeen City seeks an Applications Support Analyst to provide essential support for desktop-installed and cloud-based applications. This role involves delivering 2nd and 3rd line support in a customer-facing capacity, resolving incidents, managing software vendors, and enhancing application deployment. Candidates should demonstrate solid troubleshooting skills, ITIL knowledge, and experience with Microsoft solutions. A competitive salary and comprehensive benefits package are included, emphasizing professional development and work-life balance.