Night Team Member

Job Description

Night Team Member Responsibilities

• Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
• Preparing breakfast/setting breakfast buffet.
• Serving food/drinks in 24 hour licensed bar.
• Welcome late-arriving guests with a friendly smile and help them settle in, handling check ins, check outs, and everything in between.
• Handle night audits and end of day reports, keeping things organised and ready for the morning crew.
• Be the go to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
• Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
• Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
• Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.

Night Team Member Qualifications

• A natural night owl who’s comfortable working through the late hours.
• Friendly and welcoming, ready to offer service with a smile-even at 3 a.m.
• Good with numbers and detail oriented, especially when handling nightly audits and reports.
• Reliable and calm under pressure, able to manage guest needs and unexpected situations.
• Team player who can work independently, setting the stage for a smooth start in the morning.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

Benefits

• Discounted hotel room rates for you and your friends & family
• An additional day’s leave for your birthday
• Enhanced maternity, adoption & shared parental leave
• Course sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream – choose how and when you get paid
• Life insurance
• Employee assistance programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1,000 per year

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people first culture. If at any point throughout our process you require reasonable adjustments, please contact.