Job Description
Hire Controller / Operations Coordinator £30,000 – £35,000 + benefitsNewmains, North LanarkshireFull-time Permanent On-site 9am – 5pmWe are currently looking to appoint a Hire Controller / Operations Coordinator to support the day-to-day running of a busy depot in the Glasgow Region.This is a pivotal role within the team, acting as the right-hand person to the General Manager, ensuring operations run smoothly across bookings, logistics, and customer coordination/events.The RoleThis is a varied and fast-paced position combining administration, customer service, and operational coordination. You will be responsible for managing bookings, liaising with customers, and ensuring equipment is delivered and collected efficiently.Key Responsibilities – Acting as a key support to the Depot Manager across daily operations – Managing incoming enquiries, preparing quotes, and converting to bookings – Coordinating hire schedules, deliveries, and collections – Liaising with customers to understand requirements and provide solutions – Managing logistics and working closely with drivers and onsite teams – Handling account management for repeat and key clients – Maintaining accurate records across internal systems and documentationWhat We’re Looking For – Experience in a hire desk, logistics, coordination, or service-based role – Strong administrative and organisational skills – Excellent communication and customer service ability – Confident managing multiple tasks in a fast-paced environment – Good IT skills (Microsoft Office and CRM systems) – A proactive, “can-do” attitude with the ability to support wider team operationsWhy Apply? – Opportunity to be a key part of a growing and dynamic business – Varied role with real responsibility and autonomy – Supportive team environment with clear progression potential – Exposure to exciting projects within the events and hire sector
