Job Description
Hire Controller / Operations Coordinator
30,000 – 35,000 + benefits
Newmains, North Lanarkshire
Full-time Permanent On-site 9am – 5pm
We are currently looking to appoint a Hire Controller / Operations Coordinator to support the day-to-day running of a busy depot in the Glasgow Region.
This is a pivotal role within the team, acting as the right-hand person to the General Manager, ensuring operations run smoothly across bookings, logistics, and customer coordination/events.
The Role
This is a varied and fast-paced position combining administration, customer service, and operational coordination. You will be responsible for managing bookings, liaising with customers, and ensuring equipment is delivered and collected efficiently.
Key Responsibilities
– Acting as a key support to the Depot Manager across daily operations
– Managing incoming enquiries, preparing quotes, and converting to bookings
– Coordinating hire schedules, deliveries, and collections
– Liaising with customers to understand requirements and provide solutions
– Managing logistics and working closely with drivers and onsite teams
– Handling account management for repeat and key clients
– Maintaining accurate records across internal systems and documentation
What We’re Looking For
– Experience in a hire desk, logistics, coordination, or service-based role
– Strong administrative and organisational skills
– Excellent communication and customer service ability
– Confident managing multiple tasks in a fast-paced environment
– Good IT skills (Microsoft Office and CRM systems)
– A proactive, “can-do” attitude with the ability to support wider team operations
Why Apply?
– Opportunity to be a key part of a growing and dynamic business
– Varied role with real responsibility and autonomy
– Supportive team environment with clear progression potential
– Exposure to exciting projects within the events and hire sector
