Job Description
P+S Recruitment are pleased to be working on behalf of our clients, who are currently seeking a Client Account Manager to join their team based in Aberdeen on a full-time, permanent basis.
Role Summary:
- Our client is seeking a dynamic, results-oriented Client Account Manager to grow their subsea mechanical tooling business.
- You will focus on developing new business opportunities, representing the company at trade shows & industry events while managing and nurturing existing client relationships via Key Account Management.
- This role requires a proactive approach to sales, exceptional customer service skills and the ability to identify and capitalise on market trends.
- Own and grow a portfolio of offshore energy clients for the subsea mechanical tooling, survey and Inspection services offering.
Main Responsibilities:
- Build and maintain strong, long-lasting relationships with key clients, acting as their primary point of contact and trusted advisor.
- Develop and execute account strategies that align with both client objectives and company goals, ensuring growth and profitability.
- Conduct market research to identify emerging trends, customer preferences, and competitive landscape. Use insights to recommend service enhancements and new offerings.
- Ensuring good communication throughout departments and group offices.
- Identify opportunities for products and supply feedback and ideas into the R&D department.
- Comply with the Compliance Program, policies and procedures for both sales and operations aspects of this role.
- Hands-on understanding of subsea mechanical tooling equipment.
- Attend meetings and carry out other duties as required.
- Own and grow accounts – build a rolling pipeline, qualify opportunities, and convert to orders against revenue/margin targets.
- Be the primary client POC: maintain senior relationships, understand requirements, and ensure right-first-time delivery and customer satisfaction.
- Prepare proposals and statements of work, size and select tooling, and price competitively; negotiate terms; issue terms and conditions.
- Work with engineering, workshops, and logistics to mobilise complete spreads from Aberdeen, Norway, and other sites on time and to specification.
- Interpret inquiries from operational/technical angles (Mechanical Services/tooling) and shape solutions that meet spec.
Working Hours:
- Monday Friday 08 00
- Based in Aberdeen with regional travel.
Benefits
- Private medical insurance, including dental and vision
- Wellbeing package such as additional paid leave day per year, enhanced sick pay and lunch and learns.
- Comprehensive, ongoing training and development programmes.
- Bonus plan
- Holiday purchase scheme
- Social events
- Charity/community events
- Service awards
- Competitive salary