Customer Experience Lead – Immersive Beauty Retail

Job Description

A leading cosmetics retailer is seeking a Customer Experience Manager in Edinburgh to define and enhance customer engagement across the store. The role emphasizes the development of a high-performing team, innovation in beauty services, and leveraging customer insights to deliver a personalized experience. Ideal candidates will possess strong leadership, analytical skills, and experience in customer experience management. Join a company that values diversity, fosters creativity, and offers comprehensive benefits for its employees.