Job Description
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
We are currently seeking an experienced professional to join our team in the role of Manager, Investigations Optimisation on a 12-month secondment basis.
The Investigations Optimisation Team has overall responsibility to identify, assess, prioritise and deliver optimisation opportunities across global Investigations. The optimisation remit is wide, ranging across processes engineering, cross functional de-duplication, improved products and tooling, through to large scale AI driven solutions.
The Manager, Investigations Optimisation will be responsible for providing Investigations process knowledge and driving the delivery of optimisation projects. For the period of this assignment, the role holder will be assigned to support the Investigations AI project.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.
In this role you will:
- Liaise with global, regional and market Investigations stakeholders to generate and assess optimisation opportunities
- Lead generation and communication of business requirements for optimisation projects in support of the optimisation strategy, liaising with relevant stakeholder and delivering tangible outcomes
- Provide Investigations subject matter expertise (SME) knowledge and input to governance forums
- Design and deliver training related to optimisation projects
- Track and report optimisation progress, providing updates to stakeholders and related governance forums
To be successful in this role you should meet the following requirements:
- Working knowledge of some or all of the financial crime investigations process
- Strong analytical, organisational and delivery skills, resourceful, creative and adept at solving complex issues
- Excellent communication and inter-personal skills, including the ability to write and present concise and informative presentations
- Excellent written and data analysis skills and attention to detail
- Highly motivated and autonomous with a continuous improvement mind set and ability work under pressure to tight deadlines
- Critical thinking, being inquisitive and ability to use initiative without guidance.
- Project management experience
- Awareness or experience of automation technologies including (e.g., RPA, NLP, NLG & Gen AI).
Additional Support
To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click this link.
Diversity and Inclusion
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone – no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
Apply
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